Frequently Asked Questions

What is NY FarmNet?

NY FarmNet is a free and confidential consulting service available to any farm located in New York State. We help farmers with any personal or financial issues that your farm may be experiencing. FarmNet has a network of consultants, who work one-on-one with farm families to resolve financial and personal issues. Our consultants are willing to speak with you on the phone or come out to your farm for a visit.

Why do farmers call NY FarmNet?

Farmers call FarmNet for help with any farm business or family concern. Farmers turn to FarmNet for help because it is a neutral third party with no political or financial agenda. In addition, our confidentiality policy means that farmers can feel comfortable about calling for assistance.

What happens when I call NY FarmNet?

You will speak confidentially with a staff member who is knowledgeable about agricultural issues. You will be asked to briefly discuss the issue you called about. FarmNet staff can supply information, make a referral, or put you in contact with a FarmNet consultant, depending upon your needs and concerns. You will be asked to provide your name, address, phone number, and general farm data, all of which are kept confidential.

If you are confidential service, then why do you request name, contact information, and farm information?

We collect this data in order to provide the best service to you. Sometimes we will need to research a specific topic and will need to call you back. Farm data and location are necessary to determine regional and farm-type resources. Individual farm information is not shared with anyone.

How much does it cost?

FarmNet services are provided to farmers at no cost. Sometimes you may be referred to another agency that may charge a fee for their services, but all FarmNet services (including consulting) are free.

How can you provide services for free?

NY FarmNet is funded through grants, contracts and sponsorships (both public and private). The main sponsor of FarmNet is the New York State Department of Agriculture and Markets (NYSDAM), but there are many other sponsors that may vary from year to year.

Who are you affiliated with?

FarmNet is housed and administered by Cornell University, and is coordinated with Cornell Cooperative Extension. Sponsors and affiliates make referrals to FarmNet because their customers benefit from working with FarmNet. FarmNet remains an objective, professional and confidential program with a focus on providing support to farmers.

Can FarmNet help me if I don't have a computer of my own?

Yes! FarmNet has a 24/7 phone line at 1-800-547-3276 (FARM) that you may call to request service. In this age of technology many people think that the “net” in FarmNet refers to the internet, but it does not. The "net" in FarmNet refers to the network of services and resources that are available to support farm families and businesses.